Henry Stewart
Henry Stewart is the founder and Chief Executive of Happy, rated by Management Today in its annual Service Excellence awards as the best company in the UK for customer service.
Chief Executive of Happy and Business Speaker
In 2006 the company was named as having the most positive impact on society of any small business in the UK by Business in the Community. In 2007 the Financial Times rated Happy as the 2nd best place to work in the UK, in its annual Best Workplaces awards.
“Imagine a company based around the principle that people work best when they feel good about themselves”, explains Henry. “Imagine a workplace where, instead of levels of approval, people are trusted to make the key decisions for themselves”. Henry is convinced the approach pays dividends in business terms, with benefits in greater staff retention, easier recruitment and more motivated employees giving great service to customers.
“Imagine trusting people to work out their own balance of life and work. Imagine a blame-free culture where mistakes are celebrated. Wouldn’t you want to work there? We are still learning but that is the type of company we are seeking to create.”
Henry’s upbeat, clear and practical advice delivered in a consistently positive way means that he is in great demand as a speaker on the workplace. His interactive speeches involve the audience, challenging people to review their perceptions. Not only is his company Happy but Henry’s brought a great deal of fulfillment and satisfaction to other companies across the UK.
“Imagine a company based around the principle that people work best when they feel good about themselves”, explains Henry. “Imagine a workplace where, instead of levels of approval, people are trusted to make the key decisions for themselves”. Henry is convinced the approach pays dividends in business terms, with benefits in greater staff retention, easier recruitment and more motivated employees giving great service to customers.
“Imagine trusting people to work out their own balance of life and work. Imagine a blame-free culture where mistakes are celebrated. Wouldn’t you want to work there? We are still learning but that is the type of company we are seeking to create.”
Henry’s upbeat, clear and practical advice delivered in a consistently positive way means that he is in great demand as a speaker on the workplace. His interactive speeches involve the audience, challenging people to review their perceptions. Not only is his company Happy but Henry’s brought a great deal of fulfillment and satisfaction to other companies across the UK.
